| NO. | Category | Subcategory | Warranty Period | Free of Labor |
|---|---|---|---|---|
| 1 | Smart Sanitary Ware | Smart Cover, Smart Toilet, Smart Accessories | 3 Years | 2 Years |
| 2 | Sensor Products | Sensor Faucet, Sensor Flush Valve, Sensor Electrical Appliances | 3 Years | 1 Year |
| 3 | Sanitary Ceramics | Tank, Toilet, Urinal, Bidet, Squatting Pan, Ceramic Basin, Mop Basin, Pedestal Sink | 10 Years (Various parts 3-5 years) | 1 Year (Exlude Toilet Seats & Covers |
| 4 | Bathroom Cabinets | Bathroom Cabinet | 5 Years (Electronic parts 1 year) | 1 Year |
| 5 | Shower Room | Shower Room | 5 Years | 1 Year |
| 6 | Faucets | Basin Faucet, Kitchen Faucet, Foot-operated Faucet, Cold Taps | 10 Years (Water Inlet Hose, Electronic Parts 5 Years) | 1 Year (Exclude Cold Taps) |
| 7 | Showers | Ordinary Shower, Thermostatic Shower | 10 Years (Hand Shower, Shower Hose, Electronic Parts 5 Years) | 1 Year |
| 8 | Sink | Sink, Garbage Disposal, Kitchen Accessories |
Sink 10 Years (Water Inlet Hose, Electronic Parts 5 Years) Accessories 2 Years |
1 Year |
| 9 | Accessories |
Accessory, Drainer, Shower Hose, Inlet Water Hose, Valve, Fittings |
2 Years – 5 Years | No |
| 10 | Laundry Rack | Smart Laundry Rack | 5 Years | 1 Year |
| 11 | Environmental Electrical Appliances | Water Purifier | 1 Year | 1 Year |
＊Jomoo will not provide the door to door maintenance for any defects of above products marked with*, user can delivery the defective products to store for repair orreplacement.
Note:
1.This warranty is given by JOMOO (Xiamen) Construction Materials Co., Ltd. and applies to Jomoo products purchased within Australia and New Zealand (guarantee area).
2. The warranty period commences from the date of purchase.
3. Please contact our Service Department on [email protected] for any after-service or further warranty information.
Disclaimer : (Service maintenance caused by abnormal damage should be paid)
1. Fault and damage caused by improper use or private improper maintenance and renovation.
2. Fault and damage caused by careless or negligent installation.
3. Fault and damage caused by the use of product beyond the scope ; (e.g. use of household products as commercial products).
4. Damage caused by sand or dirty hands.
5. The dirty, electroplating abnormal and so on caused by improper daily maintenance.6. Fault and damage caused by earthquake, fire, lightning strike and other natural disasters, public hazards, air pollution (e.g. liquefied petroleum gas), salt damage andabnormal voltage, etc.
Download a copy of the warranty table.
